Shipping

Discover the shipping policy and costs for Coffee and Moo.

Orders are shipped out Monday to Friday and after your order has been processed generally 1-4 business days (see processing times in question above).

Due to the courier’s hours of operation, orders submitted on Fridays (after 12pm) and on weekends will be shipped the following Monday. Once your parcel has been collected and scanned by NZ Post or Courier Driver, you will receive an email notification. Regular delivery updates will follow after that.

Shipping times (approximately as once your parcel is with NZ post or courier the time frame is out of our hands)

New Zealand 1-4 business days (after processing time)
North Island Urban $7.50 Flat rate courier
North Island Rural $11.50 Flat rate courier
South Island Urban $9.50 Flat rate courier
South Island Rural $13.50 Flat rate courier
FREE NZ Shipping on orders of $100+ (excluding shipping) 

Australia (approx) 3-13 business days (after processing time)
1 Item $18.00 Standard Post
2 Item $25.00 Standard Post
3+ Item $32.00 Standard Post
FREE Australia shipping on orders of $130+ (excluding shipping)

NOTE: Postage times for international orders will vary depending on what time of the year it is especially around holiday times. Shipping may take a little longer.

Customs Fees and Taxes Please note that we take no responsibility for the payment of any customs fees or taxes incurred on internationally shipped items. If you are unsure of your region's threshold for duty fees and tax, we recommend consulting your countries customs website for more information, before placing your order.

If you have any questions or would like to know if we can ship to your country, please fill in the form below.